Shipping Policy

Shipping Options and Costs

We offer simple and affordable shipping options:

1. Standard Shipping

   • Delivery Timeline: 2–7 business days.

   • Cost: Calculated during checkout based on the weight, size, and destination of your order.

2. Free Shipping

   • Eligibility: Orders totaling $150 or more (after discounts and before taxes).

   • Delivery Timeline: 2–7 business days.

Order Processing Time

Orders are processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day. Once processed, you will receive a confirmation email with tracking information.

Shipping Restrictions

To optimize shipping times and costs:

• We ship only lightweight, non-heavy items.

• Local delivery or in-store pickup is not available.

Delivery Locations

We currently ship to locations within the United States. At this time, we do not offer international shipping or delivery to P.O. Boxes.

Order Tracking

After your order is shipped, you will receive an email with a tracking number. Use this number to check your shipment’s status through the carrier’s website.

Lost, Delayed, or Damaged Shipments

If your order is lost, delayed, or arrives damaged, follow these steps:

1. Contact us at contact@pantrydash.com within 48 hours of delivery.

2. Provide your order number and a detailed description of the issue. If applicable, include photos of damaged items and packaging.

We will work quickly to resolve the issue, whether it involves a replacement or a refund.

Questions or Concerns

For any questions about shipping, feel free to reach out to our customer support team at contact@pantrydash.com. We are happy to assist you!

Thank you for shopping with Pantrydash.com—your destination for affordable and reliable pantry essentials.